Contact Us

From New Zealand: 0800 825 335
From overseas: +64 (4) 471 0222


Having problems logging in to our website?

We upgraded our system on 28 July, and your old username and password will no longer work.

You'll need to create a new username and password.

Go back to the home page, enter your card number in the 'Activate/Regsiter Card' field, and follow the prompts!

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Loaded™ for Travel cards are issued by Kiwibank Limited. Loaded™ for Travel cards are only available for purchase by persons in New Zealand and are not offered to any person outside New Zealand (and by purchasing a Loaded for Travel card you represent to us that you are in New Zealand and not outside New Zealand).
The Kiwibank “Loaded” names, logos and related trade marks and service marks are owned by Kiwibank Limited.

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